Update Symantec Messaging Gateway software version Preparing for the Upgrade Reducing Control Center data before the upgrade (The upgrade process might be lengthy if you have large data sources in the Control Center) Reduce messages in the spam quarantine (Spam -> Quarantine Settings) Reduce messages in the Content Incident folders (Content -> Content Incident Folders) Edit settings for each Quarantine folder Reduce reports data storage (Administration -> Reports) Reduce operational Logs (Administration -> Logs) It is recommended to clear as much data as you can before upgrading to make the process smoother as well as reducing the backup size before the upgrade To make a backup of the current version: (Symantec recommends backing up the current version when moving to any new release before proceeding with the upgrade) Login to the Control Center Navigate to Administration -> Version Click Backup Now Symantec messagi...